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X-ORIGINAL-URL:https://performancestrategies.co
X-WR-CALDESC:Events for Performance Strategies
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TZID:Africa/Gaborone
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DTSTART:20240101T000000
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DTSTART;TZID=Africa/Gaborone:20250121T080000
DTEND;TZID=Africa/Gaborone:20250122T163000
DTSTAMP:20260424T210641
CREATED:20250107T191710Z
LAST-MODIFIED:20250107T191710Z
UID:501-1737446400-1737563400@performancestrategies.co
SUMMARY:Customer Service: The Heart Of Patient Care (Medical)
DESCRIPTION:Customer service in healthcare goes beyond answering questions or resolving concerns; it is about creating a patient-centered experience that fosters trust and comfort. Every interaction\, from greeting patients to providing information\, can significantly impact a patient’s perception of care quality. Training in customer service equips healthcare staff to communicate effectively\, manage expectations\, and handle sensitive situations with empathy. This ensures that patients feel valued and respected\, enhancing satisfaction and loyalty.
URL:https://performancestrategies.co/event/customer-service-the-heart-of-patient-care-medical/
LOCATION:Woodlane Hotel\, Riverwalk Mall\, Gaborone\, Gaborone\, 0000\, Botswana
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