Privacy Policy

Effective Date: 16 September 2024

Introduction

Performance Strategies Enterprises Pty. Ltd. (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, share, and protect your personal information when you visit our website [www.performancestrategies.co] (“Website”) or use our services. This policy is designed to comply with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

1. Data Controller

The data controller for your personal information is:

2. Data Collection

We collect and process the following personal data to provide our corporate training services and digital products:

  • Personal Information: Name, email address, phone number, job title, and company name.
  • Transaction Information: Billing address, payment details (collected and processed by our third-party payment processors).
  • Usage Information: Information about how you use our website, such as IP address, browser type, device information, and pages viewed.
  • Communication Data: Records of your communication with us, including emails and messages sent through our website.

3. How We Use Your Data

We use your personal data for the following purposes:

  • Service Delivery: To provide and manage our corporate training services and digital products.
  • Communication: To respond to your inquiries, provide customer support, and send you information about our services.
  • Marketing: To send you promotional materials, newsletters, and updates about our services (only with your explicit consent).
  • Analytics: To analyze website usage and improve our services.
  • Compliance: To comply with legal obligations and protect our legal rights.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Contractual Necessity: Processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
  • Consent: Where you have given explicit consent to the processing of your data (e.g., for marketing communications).
  • Legitimate Interests: Processing is necessary for our legitimate interests, such as improving our services and maintaining website security.
  • Legal Obligation: Processing is necessary to comply with legal obligations, such as tax and accounting regulations.

5. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. However, we may share your data with:

  • Service Providers: Third-party service providers who assist us in delivering our services, including payment processors, email services, and analytics providers. These third parties are bound by confidentiality agreements and are not permitted to use your data for other purposes.
  • Legal Authorities: If required by law, regulation, or legal process, we may disclose your personal information to governmental authorities or law enforcement.

6. Data Storage and Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes:

  • Data Encryption: We use encryption to protect your personal data during transmission and storage.
  • Access Control: Access to personal data is limited to authorized personnel only, based on the principle of least privilege.
  • Data Retention: We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements.

7. International Data Transfers

Your personal data may be transferred to, and processed in, countries outside of the European Economic Area (EEA) where data protection laws may differ. In such cases, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the European Commission, to protect your privacy rights.

8. Your Rights

Under the GDPR, you have the following rights concerning your personal data:

  • Right to Access: You can request access to the personal data we hold about you.
  • Right to Rectification: You can request correction of inaccurate or incomplete personal data.
  • Right to Erasure: You can request the deletion of your personal data, subject to certain conditions.
  • Right to Restrict Processing: You can request to restrict the processing of your personal data in certain circumstances.
  • Right to Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format, and have the right to transmit those data to another controller.
  • Right to Object: You can object to the processing of your personal data based on legitimate interests or for direct marketing purposes.
  • Right to Withdraw Consent: If processing is based on consent, you have the right to withdraw your consent at any time.

To exercise your rights, please contact us at admin@performancestrategies.co. We will respond to your request within one month in accordance with the GDPR.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. For more information on how we use cookies, please refer to our Cookie Policy.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of such websites. We encourage you to review the privacy policies of any third-party websites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

13. Complaints

If you believe that we have not complied with this Privacy Policy or your data protection rights, you have the right to lodge a complaint with a supervisory authority. In the EU, you can contact the data protection authority in your country of residence.

14. Consent

By using our website and services, you consent to the terms of this Privacy Policy.